Privacy Policy

1. About Montaira Systems

Montaira Systems is an Ontario-based business operated by Nicholas Forester. We provide website, customer management, booking, and follow-up solutions for service businesses.

This Privacy Policy applies to information collected through our website, demo booking system, and direct communications with us.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Your name and contact information.
• Your business name and business details.
• Information submitted when booking a demo.
• Messages, questions, and information you share with us.
• Appointment and communication records.

Our website and service providers may also collect limited technical information, such as browser type, device information, IP address, and website activity.

3. How We Use Your Information

We use personal information for purposes related to operating our business, including:

• Responding to questions and inquiries.
• Scheduling and conducting free demos.
• Sending appointment-related communications.
• Discussing and providing requested services.
• Maintaining business records.
• Operating, maintaining, and improving our website and systems.
• Meeting applicable legal obligations.

Booking a demonstration does not, by itself, mean that you have subscribed to promotional messages.

4. Third-Party Service Providers

We use third-party services to help operate our website, booking system, communications, and online meetings.

These may include GoHighLevel/LeadConnector for website and appointment management, Google Calendar and Google Meet for meeting scheduling, and providers that support email or other communications.

Information may be processed or stored outside Canada, including in the United States, where different privacy laws may apply. We may disclose information to service providers as reasonably necessary to deliver these services, or where required by law.

5. Emails and Communications

If you contact Montaira or book a demo, we may communicate with you to respond to your inquiry, provide appointment information, or discuss services you requested.

Promotional emails or text messages, if used, will be sent only where permitted by applicable law. Where required, recipients will be provided with a way to unsubscribe or withdraw consent.

6. Cookies and Website Technology

Our website and the services supporting it may use cookies or similar technologies necessary for website functionality, performance, or security.

You can manage cookies through your browser settings. Some website features may not function as intended if certain technologies are disabled.

If we introduce additional analytics, advertising, or tracking technologies, we will review and update our privacy disclosures and consent practices as appropriate.

7. Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, and disclosure.

No method of electronic storage or transmission is completely secure. We retain information only as long as reasonably necessary for legitimate business purposes, contractual obligations, or applicable legal requirements.

8. Your Privacy Choices

You may contact us to ask about personal information we hold about you, request access or correction, or inquire about its deletion, subject to applicable law.

You may also withdraw consent for uses that depend on consent, subject to legal or contractual restrictions and reasonable notice.

9. Information Processed for Clients

Montaira may provide systems used by other businesses to manage their customer information. In those situations, the business using our services generally determines why its customer information is collected and how it is used.

For questions about information submitted directly to one of those businesses, please contact that business first.

10. Changes to This Policy

We may update this Privacy Policy as our business, technology, or legal obligations change. The latest version will be published on this page with its updated date.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact:

Montaira Systems
Privacy Contact: Nicholas Forester
Ontario, Canada
Email: [email protected]
Phone: (647) 467-4725